Appointments

Manage all your wellness appointments from the Appointments page.

Viewing your appointments

1. Click Appointments in the sidebar
2. Your upcoming and past appointments are displayed in a list
3. Each appointment shows the provider name, service, date, time, and status

Appointment statuses

Status	Meaning
Scheduled	Appointment is booked and confirmed
Pending	Waiting for provider confirmation
Confirmed	Provider has confirmed the appointment
Completed	Session has taken place
Cancelled	Appointment was cancelled
No Show	You did not attend the appointment
Reschedule Requested	A new time has been proposed

Booking an appointment

1. Navigate to Appointments
2. Click Book Appointment
3. Select your provider from your connected team
4. Choose a service from their offerings
5. Pick an available date and time slot
6. Add any notes for your provider (optional)
7. Confirm the booking

Your provider will be notified, and you’ll receive a confirmation.

Rescheduling an appointment

1. Find the appointment you want to reschedule
2. Click the reschedule option
3. Choose a new date and time from available slots
4. Confirm the change

Your provider is notified automatically when you reschedule.

Cancelling an appointment

1. Find the appointment you want to cancel
2. Click the cancel option
3. Confirm the cancellation

Caution

Some providers have a late cancellation policy. Cancelling within the late cancellation window (typically 24 hours before the appointment) may incur a fee. Check with your provider about their cancellation policy.

Virtual appointments

If your appointment includes a virtual session:

1. A Join Meeting button appears on the appointment details
2. Click it at the scheduled time to join via Google Meet or Microsoft Teams
3. The meeting link is also sent in your confirmation email

Appointment reminders

You may receive reminders before your appointment:

• Email reminders are sent based on your notification preferences
• SMS reminders are sent if you have a phone number on file and your provider has enabled them (typically 24 hours and 1 hour before)